How can we help you?
Improving education through technology.
Staff Tech Support
Online: Online Ticket Portal (Staff)
Call: 216-429-5805
Email: support@cuyhts.org
Web: Staff Knowledge Base
Hours of operation for the IT Department are Monday - Friday from 7am to 4pm. Hours may vary based upon schedules.
Other Services - Who to Contact
AESOP (login issues, need a sub) - Megan Schwab Email
AESOP (information not correct on pay stub) - Treasurer's Office
Class Schedules - Guidance office (MS/HS), Cathy Ditzel (ES)
Student Information, Gradebook, Parent Access - Technology Support
Employee Kiosk - Treasurer's Office
Key Fobs (door access, lost or broken fob) - Technology Support
IPDP - David Pesicka Email
OH ID - Contact ODE Directly
School Lunch Account - Pam Meade Email
Maintenance (clocks, heat/ac, power issues) - Maintenance Support
Online Activity Reports - Building Principal then Technology
Promotions (website, social media, digital signage) - Building Secretary
Public School Works - Technology Support
Security Camera Footage - Building Principal or Supervisor ASAP
Strategic Solutions Requisition System - Treasurer's Office
@CHS We Support
800+ Students
200+ Faculty Members
70+ 21st Century Classrooms
15+ Project Classrooms
200+ Laptops
100+ Tablets (Apple\Android)
20+ Interactive Smart TV's
8+ Digital Signage Displays
100+ Projectors
30+ Printers and Copiers
170+ Cisco Phone Lines
9 Physical Servers
12+ Virtual Servers
34 Network Switches
80+ Wireless Access Points
800+ Chromebooks in 1:1 Program
40+ Instructional Software
40+ Non-Instructional Software